Transparent Billing—
No Hidden Charges, No Surprises!

We strive to be the most customer-focused Order Fulfillment company out there. We believe that clear, easy-to-understand billing is essential to that goal. That’s why our plans are simple, straightforward, and free from hidden charges, so you always know what you’re getting and what you’ll pay.

While some competitors make their pricing confusing to add extra fees, we’re committed to full transparency at Litegic—including our billing. You’ll always know your costs upfront, and with our popular pay-as-you-go plan, you can estimate your expenses based on your usage. We promise: no hidden fees, ever!

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OUR PLAN CUSTOMIZATION PROCESS

GETTING TO KNOW EACH OTHER
We begin by learning about each other. We’ll introduce our services, and you can ask any questions you have. If you need a specific service, just let us know—we offer many options, some of which aren’t listed publicly. We’ll also take time to understand your business so we can recommend the best base plan for you. Then, we’ll tailor that plan by adding or removing services to ensure you get the most value from your subscription.
ADVANCED ANALYTICS & DECISION SUPPORT
Using the details you share about your business, our AI-powered analytics tool will recommend the most suitable subscription plan for you. Our suggestions consider your sales volume, business objectives, history, future projections, and budget. Of course, the final choice is yours, but our recommendations typically offer the best value. Our decision support system will also review shipping options and suggest the most cost-effective methods and carriers. We’ll do a final review to ensure all add-ons and subscription needs are covered.
PERSONAL ACCOUNT MANAGER
Every Litegic customer is assigned dedicated resources. You’ll have two account managers as your main contacts for any issues. This builds a strong working relationship and helps us resolve concerns quickly. Our clients appreciate having dedicated account managers. With dedicated support, you won’t need to call a helpdesk or wait on hold. You’ll speak with someone who already knows your business, saving you time. You can consult your Account Managers about any issues or for advice on maximizing your subscription.
A PLAN AS UNIQUE AS YOUR BUSINESS
You’ve probably heard, “One size fits all”—but we know that’s not true for business plans. We carefully review your business to create a custom plan that delivers the best value. Our tailored plans include all complimentary benefits and our best price guarantee. You’ll always get powerful AI-driven analytics, inventory and order management, personalized support, savings in multiple areas, and top-tier customer service—all included at no extra cost.

FREE SERVICES

Litegic provides a range of complimentary benefits to all customers, no matter their business size. Here’s a quick overview of some of these free services.

FREE ACCOUNT SETUP
Once you sign up, your account will be ready within a day or two. After claiming your account, you’ll have full access to manage your subscriptions and settings. If your plan needs extra setup or integration, our IT team will work with you to ensure a smooth transition with little to no downtime.
No Minimums or Maximums
We don’t set any minimum or maximum requirements for using our services. The only thing that matters is the number of orders you want us to handle. You can always expect exceptional service, attention to detail, and precise order fulfillment from us.
No Storage Charges
Unlike many fulfillment companies, we don’t charge extra for long-term storage—as long as your inventory doesn’t require climate control.
Pay-As-You-Go Option
Prefer flexibility? Our pay-as-you-go plan lets you pay only for what you use, with no long-term commitment required.
Flexible, Scalable Integrations
Our platform is highly scalable and integrates seamlessly with your existing eCommerce setup, regardless of your shopping cart or technology. We offer free integration at no additional cost.
Complimentary Return Processing
Returns aren’t fun, but we make them easier by handling returns, refunds, and exchanges at no extra charge.
Free Standard Packing Materials
We provide standard packaging supplies—boxes, fillers, envelopes, tape, and more—at no cost. If you want to use your own branded packaging, that’s a separate service.
Dedicated Support Team
In addition to dedicated account managers, you can reach our customer support via phone, email, chat, or ticket system—all free of charge.
White-Label, Confidential Service
We never include our branding on any package or order we fulfill for you. Your customers will never know a third party was involved—we’re happy to stay behind the scenes so your business gets the spotlight.
Shipping Discounts & More
We’ve secured special rates with multiple shipping carriers and pass those savings on to you. You’ll also benefit from other discounts, including special bulk rates for high order volumes.

GET STARTED FOR FREE!

Begin your free trial today!

Join Now!

DID YOU KNOW?

Do you think your business has more potential to unlock? If so, let Litegic review your business and provide advice on maximizing it. We can assist with growth, improving your return on invested capital (ROIC), and evaluating your business model.

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Sonia Syngal

CEO – Old Navy

I want to express my gratitude to Litegic for their support in accelerating our processes. Your excellent service during our promotions was invaluable. Litegic has been outstanding in assisting Old Navy. Mistakes have been almost nonexistent. If you need to ship internationally, you can rely on these fulfillment professionals.

CUSTOMER SUPPORT

Litegic is committed to exceptional after-sales service, customer support, and satisfaction. If you have questions or need assistance with an order, please contact us. Our support team is available 24/7 to ensure your business and customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).

(800) 615-1406
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